I delayed my transaction, meanwhile the exhange ratio changed, not in my favor, And so the program block the transaction plus the help contacted me immediately to suggest a refund or to proceed anyway.
Enter the quantity of the copyright you ought to exchange. The app will immediately work out and Display screen the equivalent number of the copyright you are going to get determined by the current exchange charge.
If you would like invest in copyright with USD, EUR or any fiat forex, you will have to enter your e-mail deal with within the side of our 3rd-occasion partners, Guardarian and Simplex.
You could elect to exchange your money possibly via classic rate circulation or maybe the preset-price circulation. Each are offered at the top in the exchange widget on the home site.
Vital! For many currencies, we use a single deposit address for all orders and so need a memo to be specified to your deposit transaction. This memo is displayed correct underneath our deposit tackle.
Thus, if a customer’s funds are suspected of unlawful routines, the KYC procedure are going to be just a little diverse – in that circumstance, our support staff will Enable you already know.
You will end up asked to agree to special conditions and terms. Preview your transaction facts and confirm the acquisition.
Great expertise. Had designed a oversight and didn't set a memo when I was swapping XLM so swap acquired held up Change now swap thanks to that. I contacted client assist and after I was equipped to supply them with the appropriate information and facts to get the endeavor completed, it was done much like that.
The blockchain is overloaded. A lot of transactions are ready to be included into the blockchain, and yours could watch for its switch, way too. Sometimes You may have to attend slightly more time.
We're going to await your deposit for around 24 hours For those who have picked out a classic-rate exchange, and then our process will not be able to recognize it. If you cannot produce a deposit inside of this period, produce a new exchange.
Community Expenses: Be aware of any network charges which could implement to your transaction. These charges tend to be displayed before you ensure the exchange.
Should you have now sent the resources with the exchange, immediately Get hold of our help crew for assistance
Once you've picked the Fixed Amount flow, you develop an exchange and produce a deposit. You may have twenty minutes to deposit your exchange resources; during that time, we assure that the rate will not change in any way. You'll receive the exact total which was displayed to you.
If these steps do not assistance, make sure you contact our assistance at: [e-mail safeguarded] or use this url. We can get back again to you at the earliest opportunity.